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Smartepoints.com Questions
and Answers
 How
do I become a Smartepoints.com member?
Is
the membership really free?
Is
the rewards program open to International
Participants?
Who
can participate in the rewards program?
How
many accounts may I have?
How
do I know what my username is?
I
can't remember my username or password, what do
I do?
To
Earn Rewards must I login first?
What
is the point value of each Merchant and why does
it change?
Can
I cancel my membership?
Points
Collection
Bonus
Points
Do
my points expire?
How
many points will I be able to make?
Fraud
Spam
How
do I contact you with a question that isn't
answered here?
When
will my Cash Rewards be updated?
How
do I become a Smartepoints.com member?
All you need to do is go through the
registration process via our sign
up form . It’s 100% free and will only
take 30 seconds of your time.
Is
the membership really free?
It sure is! We have no hidden charges or
fees and you can close your membership at any
time.
Is the
rewards program open to International
Participants?
Yes it is, however you will need to check
with each merchant before you make a purchase to
see if they ship to your area or country.
Who
can participate in the rewards program?
Anyone who is over 18 years of age and has a
valid e-mail address can participate.
How
many accounts may I have?
Each person may have only one account.
Each person must have his or her own email
address. No one may use someone else's account.
Anyone found doing so will have their account
terminated.
How
do I know what my username is?
When you completed the sign up for for the
very first time you entered an Account ID and
this will be unique to you only.
I
can't remember my username or password what do I
do?
Not to worry, you can use our automatic
password retrieval program to get your password
sent to you via e-mail address or use our contact
us page.
To
Earn Rewards must I login first?
Yes you must log in first as your Account
ID is unique. This enables us to
identify you and ensure we credit you with your
reward points. If you don't sign in
first we have no way to know how many points to
give you.
What
is the value of each Merchant and why does
it change?
Each participating Merchant can offer their own
reward value. With this in mind they
also can change the reward value which we
try to keep as up-to-date as possible.
How
many money will I be able to make?
Our goal is to give our members as much cash as possible, so the amount
of cash rewards you will earn depends
mainly on yourself. You can earn
more cash rewards when you shop through our large
shopping network. We will always be
improving our service and offer you new ways to
generate points.
Fraud
We take fraud seriously and have implemented
counter measures to detect fraud when it occurs
this includes email spamming. So please
don't do it .
Warning: Any deliberate
false claim will incur a points penalty,
and may lead to the cancellation of your
membership.
Note: Reward points will not be issued
in relation to a cancelled or unpaid
order.
If you give a false e-mail address you
1.) Wont get paid as we use PayPal to
send you your payments
2.) Your account will become locked |
Spam
If you have received unwanted email sent from
any of our members please forward a copy
of that email with your comments to abuse@smartepoints.com
or use our Online
Reporting Tool
Points
Collection
How do I collect cash rewards?
Simply by participating in any of the current
offers available in our members area.
Bonus
Cash Rewards
What are Bonus Cash Rewards?
Bonus Cash Rewards play an important part in how
quickly you can increase your point value.
Bonus offers vary from time to time but have in
the past included offers such as:
- Shopping at select merchants
- Reaching higher level
Do
my Cash Rewards expire?
NO your Cash Rewards will be for life. They
don't expire.
How do I contact you with a question that isn't
answered here?
Sure, no problem, just visit our contact us form
found
here
Can I cancel my membership?
You may cancel your membership at any time.
Just log into the members area, select
Manage your Points and click "close
account"
When
will my Cash Rewards be updated?
In real-time
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